Job Description
We are currently seeking Transport Service Assistants (TSAs) to join our team. As a TSA, you will play a crucial role in providing administrative and clerical support to our transportation department. This position requires strong organizational skills, computer proficiency, and excellent phone etiquette. If you are detail-oriented, have strong administrative skills, and enjoy working in a fast-paced environment, we would love to hear from you.
Key responsibilities and accountabilities
- Carry out primary security checks of the airline equipment in accordance with both CAA and DfT regulations
- Carry out vehicle security searches in accordance with both CAA and DfT regulations
- Effectively fill requisitions and load airline food and catering supplies inside delivery trucks.
- Ensure drivers are provided with all catering components for each flight on time.
- Assist in the catering and de-catering of all aircraft as instructed by block plans and allocator.
- Ensure aircraft are catered following correct galley plan for that aircraft.
- Ensure all catering and de-catering is completed on time and following current SLA’s.
- Ensure all inbound catering and equipment is moved from the trucks into the wash and pick & pack.
- Pack carts/ Production trollies to the required standard and in accordance with passenger volumes.
- All products and equipment meet the required standard before leaving the unit.
Desired Skills and Knowledge
- Minimum 1 years’ experience in catering (desirable).
- Excellent communication skills, with a customer centred approach to service delivery.
- Good literacy skills.
- Customer service focus.
- Good team work skills.
Job Type: Full-time
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Schedule:
- 10 hour shift
Supplemental pay types:
- Tips
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Language:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person